We do our best to ensure that your order is received in the best possible condition, however on rare occasions you may receive a damaged or defective product.
- Drop us an email at info@hoodgreetings.com alongside images of the damage/defect.
- Depending on the nature of the damage or defect we may provide a returns label for the product or ask you to dispose of the product. Please await further instructions.
- We will arrange for a replacement to be sent out free of charge.